Delivery and returns

Delivery

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Your country is not listed? Do not hesitate to contact us.

 

Once your parcel has been handed over to one of our logistics partners, you will receive your order's tracking number along with the delivery confirmation via email. This will allow you to check the status of your delivery online using the courier's tracking portal.

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Returns and Refunds

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Would you like to return a product or a complete order?

Please contact us and indicate the product you wish to return and the order number.

To exercise this right, the product must be in its original packaging and must not be opened.

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 We will process your request as soon as possible.

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Upon receipt, and after verification, we will refund directly to the payment method used for the order.

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